That was about two years ago, and David said he was able to pay off his new Laguna Tools CNC Swift Model in the first five months. “The reason? My labor costs were dramatically reduced, as was the amount of materials waste. I was amazed that DiMac Designs had been transformed from a traditional cabinet-making operation to a high-production, high-profit-margin enterprise. We no longer have huge inventories, and the environmentally safe raw materials are cut and shipped every afternoon.” David calls his association with Laguna Tools the “best business partnership I’ve ever entered into … and it didn’t cost me a dime.”
“They truly care about the customer and do everything imaginable to make sure we’re happy,” he said. “If I have a question, I can get the answer in a few minutes – that’s how customer-friendly they are. It’s obvious that Torben Helshoj, the owner at Laguna Tools, has an amazing knack for hiring the right people for every position. There’s not an employee there who isn’t a great ambassador for their business. For example, “Router Bob” Alsup is terrific at training people to run the CNC software, within minutes or days, not weeks or months, to the point that even an old guy like myself understood the software effortlessly.”
Business is doing so well on the whiteboard side of the operation that David has started a different company with his daughter, Kate.
“I started making high-impact, high-quality kitchen drawer dividers because I couldn’t find anything really good on the market,” he said. “Typically, the flimsy dividers out there never fit right and leave tons of wasted space. I was making them for friends and family and then all of the sudden everyone wanted to outfit their kitchen or office. The new business allows anybody to easily measure their drawers and send us the measurements via the website. With the help of our Laguna CNC machine, we can easily create high-quality, bacteria-resistant frameless dividers that fit perfectly and utilize all of the available space.”
With the success of his initial CNC Swift Model, it’s not surprising that David is in the process of purchasing another Laguna Tools machine for the drawer divider endeavor.
- Laguna Swift 48″ x 48″ CNC Router
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